---
title: VPN Runbook
tags: [vpn, network, access]
owner: sre
updated: 2026-06-01
---

# VPN Runbook

## Symptoms

Users cannot connect to the VPN or lose access intermittently.

## Diagnosis

- Check the VPN service status.
- Review gateway logs.
- Confirm user-side connectivity.

## Related webhooks

- vpn-diagnostic